At Tri 21 Scents, every fragrance is handcrafted with care using high-quality ingredients. Because our products are personal in nature, we have the following policy in place.
All Sales Are Final
Due to hygiene and safety reasons, all fragrance products are final sale. We do not accept returns or exchanges on any scented products once they have been opened or used.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Please include:
Once reviewed, we will gladly provide a replacement or store credit, depending on product availability.
Order Cancellations
Orders may be canceled within 24 hours of purchase, provided the order has not yet been processed or shipped.
Shipping Issues
Tri 21 Scents is not responsible for packages marked as delivered by the carrier. Please ensure your shipping address is accurate at checkout.
Allergy Disclaimer
Tri 21 Scents is not responsible for allergic reactions or sensitivities. We strongly recommend performing a patch test before full use.
Contact Us
If you have any questions or concerns about your order, please reach out to us.
By placing an order with Tri 21 Scents, you agree to our Return & Refund Policy.